At Bixby Appliance Repair, your privacy is important to us. This Privacy Policy outlines how we collect, use, and share information about you when you interact with our website, located at [website URL], and through other means, such as phone or email communications.

Information We Collect

We collect information when you voluntarily provide it through our website's call request form, by phone, or by email. This may include your name, phone number, email address, and any other information you provide. We also automatically collect non-personal browsing data through cookies and web beacons to help enhance your user experience.

How We Use Your Information

The information we collect is used to provide, maintain, and improve our services, to communicate with you about your service requests, and to send you information regarding our services and promotional offers, if you have agreed to receive such communications.

Information Sharing Practices

We may share your information with trusted partners who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We do not sell or rent your personal information to third parties. Non-personal browsing data may be shared with third parties for the purpose of improving user experience.

User Agreement

By contacting us via placing a call or submitting a service request form, you agree to allow us and our partners to contact you via phone, email, or text for service-related purposes. You also acknowledge that your information may be shared with our trusted partners for operational and service needs.

Limitation of Liability

You waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or services. In any event, the maximum compensation for any claims related to the website or our services is limited to $100. You agree to bear your own legal fees and expenses in the event of a dispute.

Cookie Policy

Our website uses cookies and web beacons to collect non-personal data to improve user experience. Cookies are small data files stored on your device that help us understand how you use our website and improve your experience. You can opt-out of cookies by adjusting your browser settings, though this may affect the functionality of our website.

Opt-Out and Information Access

If you wish to opt-out of communications from us or wish to access, modify, or delete any personal information we have collected, please contact us at (213) 533-2630. We will process your request as soon as possible.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any changes. Continued use of our services constitutes your agreement to this policy and any updates.

If you have any questions or concerns about our privacy practices, please contact us directly at (213) 533-2630. Your privacy is of utmost importance to us, and we are committed to ensuring that your information is protected. Thank you for choosing Bixby Appliance Repair.